Customer Care  /  Complaints

Something wrong with your cloth? Tell us here.

Short length, a shade that doesn't match the lot, a weaving fault, a parcel that arrived late — write it down once and our team picks it up. Keep the packing slip and take a photo of the fault before you cut the fabric.

24 hrsFirst reply
7 daysWindow to report a fault
Uncut onlyFabric must be unwashed & unstitched
DF—000000—0000
Daata Fabrics · Complaint Ref
A Who is writing
Add the name on the order so we can find it.
+92
Enter a 10-digit mobile number, starting with 3.
Check the email address — something's missing.
B The order
On your confirmation email or WhatsApp message.
Add the order number, or write "walk-in" if you bought at the shop.
C What went wrong
Choose at least one so it reaches the right person.
0 / 1200
Write at least 25 characters so the team can act on it.
D How you'd like it settled
Tick this so we're allowed to call or message you back.
Complaint is ready. WhatsApp has opened with the details typed out — press send there, then attach your photos in the same chat.